Media Content & Usage

1. What type of media do you offer? Our collection includes high-quality photos and videos covering a wide range of subjects, themes, and styles to suit various projects and industries.

2. How can I search for specific media in your collection? You can easily search for media using keywords or filters on our website to find the most relevant content for your needs.

3. Can I preview the media before purchasing? Yes, you can preview watermarked versions of our media to ensure they meet your requirements before making a purchase.

4. What resolution and file formats are available? We offer media in various resolutions and commonly used file formats to accommodate different project needs.

5. Can I use your media in my commercial projects without licensing? No, using our media without proper licensing would be a violation of copyright law. You must purchase the appropriate license for your intended usage.

6. How do I purchase a license for the media I want to use? To obtain a license, simply select the media you wish to use and follow the instructions for purchasing the relevant license on our website. Upload media directly after purchase. In some cases we might take 24 hours for delivery via google drive. 

7. Can I modify the media for my project? In most cases, you can make necessary modifications to fit your project, but it's essential to review the license terms for any restrictions.

8. Do you offer discounts for bulk purchases or subscriptions? Yes, we may have special pricing options for bulk purchases or subscription plans. Contact us for more information.

9. Can I share the media with my colleagues or clients? Each license is typically valid for a single user or entity. If multiple parties need to use the media, purchase the business or premium license.

10. Do you offer custom or exclusive licenses? Yes, we can discuss custom licensing options to meet your unique requirements, including exclusive usage rights. E-Mail us at norcalstockmedia@gmail.com to discuss.

11. What if I need support or have questions about using the media? Our customer support team is here to assist you with any inquiries or issues you may have regarding the media or licensing. Contact us for support.

12. Can I get a refund if the media doesn't meet my expectations? Refund policies may vary, so please review our refund policy on our website or contact us for more information.

13. Can I use your media in projects for my clients? Yes, you can use the media for client projects, provided you have the appropriate license for their intended usage.

14. Are there any restrictions on using the media in sensitive topics or controversial subjects? While we provide versatile media content, there may be certain restrictions on using the media in sensitive or controversial contexts. Review the license terms for specific guidelines.